Appointment Scheduling Services are scheduled by appointment only. Contact our office during business hours to discuss your needs with a licensed massage therapist or reserve your time using Visa, MasterCard, or any other major credit card. Online scheduling is available anytime, day or night.
Cancellation Policy If for any reason you are unable to keep your appointment please notify our office by phone at least 48 hours in advance of your scheduled session. There is a cancellation fee of 50% of your session for missed appointments or last minute cancellations. Exceptions are made for illness. Clients are not required to pay a cancellation fee with a valid medical note.
Late Policy Due to tightly booked schedules, the Sixth Element Therapeutic Massage is unable to extend appointments beyond the originally specified time. If you arrive late for your appointment, we will provide treatment for the remaining session time, with no fee reduction.
First Appointment It is in your best interest to arrive a few minutes before your appointment. There will be a short health questionnaire to fill in if you haven’t already filled one out.
Massage Therapists When calling to schedule an appointment, please let us know if you have been recommended to a specific therapist or if you prefer a male or female practitioner.
Illness & Health Concerns Please let us know of any health conditions, allergies, or other concerns you may have prior to treatment. In an effort to provide a healthy environment, we respectfully require that you reschedule your appointment if you are experiencing a cold, fever, flu, etc. This is in consideration of your health as well as the well-being of other clients and staff.